Any person who, based on race, religion, color, national origin, sex, age, or disability believes that he/she has been excluded from participation in, denied benefits or services of any program or activity administered by Jewish Family Service of San Antonio, TX LLC. or its sub-recipients, consultants and contractors may bring forth a discrimination complaint.
Only complaints based on the complainant’s protected status will be considered. The complainant may file a signed, written complaint up to 180 calendar days from the date of the alleged act of discrimination or the date the person(s) became aware of the alleged act(s) of discrimination. Complaints must be in writing and must be signed by the complainant and/or the complainant’s representative.
In cases where the complainant is unable or incapable of providing a written statement, the complainant shall be interviewed and assisted in converting the verbal complaint into a written complaint. All complaints, however, must be signed by the complainant and/or by the complainant’s representative. The complainant must set forth as fully as possible the facts and circumstances surrounding the claimed discrimination. The complaint should include the following information:
- Complainant name, mailing address, and a method of contact (i.e., telephone number, email address, etc.);
- How, when, and where and why the alleged discrimination occurred. Include the location, names and contact information of any witnesses; and
- Other information that the complainant deems significant.
Items that would not be considered a formal complaint include but are not limited to:
- An anonymous complaint that is too vague to obtain required information,
- Inquiries seeking advice or information,
The letter must be submitted to:
Jewish Family Service of San Antonio, TX LLC.
Attn: HR Director
12500 NW Military Hwy, Ste 250
San Antonio, TX 78231
Phone: 210-302-6920
Fax: 210-302-6952
