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During this state of winter-weather emergency, JFS has some information to share:

JFS is rescheduling counseling and psychiatry appointments that were disrupted from loss of power and Internet. We are reaching out to clients to assess emergency medication needs.

If you have any issues, please call JFS at 210-302-6920 and someone will get with you as soon as we can.

Please be understanding that many of our staff are without power or Internet so the response time is slower than usual.

Mental Health resources:

  • If you, or someone you know, is struggling with drug or alcohol use, you can call the 24-hour Recovery Helpline at 210-SAY-CARE (210-729-2273).
  • The National Suicide Prevention Lifeline is available 24/7 at 1-800-273-TALK

The utility company offered the following tips for customers to keep warm and conserve power:

  • Stay warm by dressing in layers of loose-fitting clothing instead of a single heavy layer.
  • Wear a hat, even indoors. Keeping your head warm helps keep your body warm.
  • Wear gloves or mittens to keep hands warm, and wear a scarf to keep your neck warm.
  • Use towels to block drafts around doors and windows.
  • Close blinds and/or curtains to keep in some heat
  • Close off rooms to avoid wasting heat
  • Eat and drink. Food provides energy to warm the body. Avoid caffeine and alcohol
  • Use extreme care when using gasoline-powered generators. Do not operate a generator inside your home or other inhabited building. Only operate generators outdoors, and be sure the exhaust is facing away from your home.
  • Do not use camping stoves or outdoor grills indoors, not even in your garage. These can cause carbon monoxide to build up in your home and can lead to carbon monoxide poisoning.
  • Conserve power on your mobile phone in case of emergency. Some battery-saving tips include:
    • Turn down the screen light
    • Turn off Bluetooth
    • Close all unused applications
    • If possible, use text to communicate instead of making a call
    • If you have multiple mobile phones in the household, keep one phone on for emergency updates and turn the others off to preserve battery life.
  • Unplug sensitive equipment during a power outage, including televisions, computers, and other electronics which helps protect against any voltage irregularities that may occur as power is restored.
  • If you have medication that requires refrigeration, please check with your pharmacist for instructions on storage during an extended power outage.
  • If you have a garage door opener, review the instructions for manually opening the garage door.
  • Be extra cautious when outdoors in snowy conditions. Downed power lines can be hidden by snow, trees, or other debris. Always assume a downed power line is live. If you see a downed power line, stay away and call us immediately at 210-353-4357 (HELP).

If you need to leave your home and can safely do so, here is a list of warming shelters.

If you need emergency transportation to a shelter, please call (210) 207-8197. The Homeless Connections Hotline has extended hours until 7pm – (210) 207-1799 and might be able to provide information. 

  • Emergency shelters: These locations will be practicing social distancing, requiring masks and limiting numbers
    – CUB (Church Under the Bridge) 724 Chestnut, 78202 (near Nolan and HWY 281) – 5:30 p.m. Saturday through Monday night to hand out about 40 bed tickets. It’s first come first serve. Once they have a ticket, intake process will begin at 7pm. Dinner, breakfast and a movie will be provided.
    – Life Restored Church: 400 Arbor Place (a couple blocks from Haven) will open Saturday, Sunday and possibly Monday night for 20 people. People can start lining up at 5pm to request a ticket for a bed and those intakes will begin at 6pm. They will also provide dinner, breakfast and a movie.
    – Haven for Hope is open to ANYONE seeking shelter from the cold that will be willing to shelter in place and follow CDC guidelines of social distancing and mask wearing. All clients sleep indoors and are given cold-weather clothing, including warm jackets. They will open for this emergency weather process at 3pm (Friday February 12, 2021). This is not an official campus enrollment, so no clean urine analysis or ID are required.
    – Salvation Army Dave Coy Men’s Shelter: 226 Nolan Street Nightly shelter enrollment begins at 3 p.m. daily through 8 p.m. meals provided too first come first serve. Individuals must be 18 years or older and provide a picture ID at the time of enrollment. New visitors will receive the first three nights for free and enrolled clients pay $12.50 per night.
    – Corazon Ministries at Travis Park Church: 230 E. Travis 10-12 people starting February 11th thru possibly Tuesday or Wednesday or when below freezing stops. Showers will be available. They will check people in at 4pm. taking the first 12. Light breakfast each morning guests will leave the building and the space will be cleaned for the next evening. Their medical center is open on Sundays at 8am and Thursdays at 4:00pm. They will operate as normal.
    – Last Chance Ministries: 404 Brady Blvd, San Antonio, TX 78207. They can take approximately 75 men and women (no children). Doors will open at 8 p.m. Point of contact is Pastor Janie (210) 873-0660
    – Roy Maas Youth: 3103 West Ave. Alternatives Centro Seguro Drop-in Center for youth ages 24 and younger remains open 24/7
  • Warm supply resources and HUBs:
    – Catholic Worker House is not opening for emergency shelter but will keep moving forward with their usual food distribution Monday through Friday. They are closed on the weekends. But they will serve lunch bags Friday morning along with breakfast and hot lunch Monday morning.
    – CAM: 110 McCullough – food distribution on Friday and Saturday morning beginning at 7:30am. During distribution they will be handing out hand warmers, jackets, and blankets, socks, hats, gloves. Showers will be closed Saturday and Monday. CAM will hang signs on property for folks to know where to go. CAM will resume morning meal service Tuesday morning. Contact (210) 223-4099 www.cam-sa.org.
    – San Fernando HUB: 319 W. Travis South Alamo Regional Alliance for the Homeless (SARAH), in partnership with the City of San Antonio Department of Human Services, organized a collection drive for cold weather materials, including jackets, blankets, socks, and more. Items can be picked up at the San Fernando Homeless Resource Hub located at 319 W. Travis St. from Monday to Friday between 1 and 4 p.m. Meals are provided at this HUB as well.
    – Outreach workers and nonprofits serving the homeless have been in the field and will be disseminating information and supplies. CAM will have signs on their fences laminated all weekend to guide people where they can go for help. 
  • First Baptist Church of San Antonio Location: 4th Street Sanctuary under the Tobin Garage; 227 4th St, San Antonio, TX 78205
  • If you don’t have heat right now and are in need of emergency warming, AND you can safely travel on the Northeast side of the city, the City of Schertz has opened two temporary warming centers today to assist the community:
    -CrossPoint Church, located at 2600 Roy Richard Drive, open today from 11am to 6pm.
    -Schertz Community Center, located at 1400 Schertz Parkway, open today from Noon to 6pm.
    Note that you must wear a mask, must bring your own water, snacks, etc., cannot bring any pets, and will be screened for any Covid-19 symptoms prior to being allowed entry. Please, please use EXTREME caution before considering driving to either of these locations, but also please don’t stay home and freeze if one of these warming centers may assist you in your time of need.
211 may have additional resources if you need something specific.